How can a parcel be tracked and what are the delivery times?

HOMME+ ships worldwide via DHL Express.
Once the parcel is handed to DHL, customers receive an e-mail with the tracking number (AWB) relating to the order and the estimated delivery time is within 72 hours.
To monitor the status of an order, please visit the official DHL website and insert the tracking number sent via e-mail in the “Track Your Shipment” area.

How can an order be cancelled?
Depending on the status of the order, it may be possible to cancel an item or the entire order.
The cancellation request has to be submitted to
How can an item/order be returned?

Customers can return their orders, entirely or partially, within 14 days from the delivery date. Items can be returned both for a size exchange or for a refund.
Customers should send an e-mail to requesting a Return Authorization.
The request must include the following information:

- Order number

- Item code

- Reason for return

Our Customer Service will then provide the necessary documents to proceed with the return.


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